Why your PC is slow . . . . . .and how we'll speed it up

How It Works

Why your PC is slow . . . . . .and how we'll speed it up

Slow start-up: If your PC is taking more than 30-45 seconds to start up, it is likely loaded up with a lot of programs waiting their turn to be opened. When a program is installed, it often gives instructions to your PC to start it up in the background every time you turn on your computer. This takes up physical memory (RAM) that is needed for your operating system and other applications.

Solution: We identify the programs that are at cause in your start-up folder and deactivate start-up instructions for the ones you do not need. You will see significantly shorter boot-up times.

Slow performance:This is usually due to a combination of: “program build-up" (too many programs running, often in the “background” without your knowledge); “fragment build-up" (parts of programs that you uninstalled but that nevertheless remain in your system); "file build-up" (an accumulation of files (text, images, etc.) that enter your PC every time you use the internet); virus or malicious infection (malware). Infections often run in the background and can use up your system’s processing resources even when you are doing nothing on the machine.

Solution: We deactivate unneeded programs running in the background, remove files from a host of “temp” folders; clean and repair your hard disk; clean and repair your registry (which keeps instructions for everything you do with your PC), defragment your hard disk; and remove all viruses, Trojans, spyware, malware and adware. You will notice significant speed-up in your PC's performance.

Churning sounds: If you hear a churning sound after giving your PC a command, it may mean your hard disk drive is clogged; its arm, which holds a “read-write head,” is vibrating loudly as it quickly skips around the spinning disk seeking available space to record or retrieve necessary data and instructions to operate the programs you are running. If the disk is too fragmented or contains errors, the read-write process becomes very inefficient, long and loud.

Solution: We scan your disk for errors and correct them. Then we defragment the disk, which is similar to rearranging books on a bookshelf in a logical order. Fragments from other parts of the disk are joined in a continuous fashion so they can be read easily and efficiently by the disk arm-without jumping around. Result: The churning noise is reduced or eliminated and your PC runs faster.

Remote Repair: an ideal solution for expats

What should you do if your computer is slow or misbehaving?

If you’re brave, technically oriented and have lots of time on your hands, you might try to fix it yourself. Or you might ask a “knowledgeable” friend or relative to take a look. And if you have a computer shop in your village (rare) with whom you can communicate in English (even rarer), you might pull out all the cables and haul it in for repair which could take weeks. But if you’re like most people, you’ll live with the problem until it gets so bad you finally junk your old PC and buy a new machine.

But today there is a better solution: remote computer repair. It is quick, convenient, safe and economical. Here, an English-speaking expert technician can resolve your issues when you want, and without your leaving home or even unplugging your machine. An experienced IT engineer, working from his office, connects to your computer remotely while you just sit back and watch. He troubleshoots your system and resolves any and all issues that have been slowing down your PC and/or preventing it from performing properly. Aside from rare hardware defects, there is no problem that cannot be resolved via remote access. Your computer can be restored to run just like it did the day you first plugged it in.

How does remote access work?
With remote access repair, you invite the technician you have engaged to connect to your PC. He may use a special remote access appliance that provides direct connections between you or an online software-based service. Either way, with a few clicks, you will activate a program that allows your technician to access your PC and effectively take control of your mouse and keyboard. Your engineer can then begin working on your machine from his workbench wherever he is, and no matter where you are in the world. The only requirement is that you have a functioning network connection. Broadband connections are preferable because they permit quicker transfers of files between the engineer and you.

Sophisticated remote access systems even allow technicians to work on unattended machines. If the technician needs to reboot your computer - tune-ups may require numerous reboots-he can do so without your presence. With this feature, you can go to work in the morning, and have your machine running like new when you get home.

Is remote access repair safe?
At first glance, some may find it a bit creepy to think that someone far away is taking control of their PC. However, with the new encryption technology now available, remote repair is inherently safer than more traditional methods. The IT departments at major companies now routinely use remote access to maintain and update their computers around the world. And the world’s largest computer vendors such as Dell support their own customers via remote connections, too. With our remote system, for example, you benefit from a desktop connection that is protected with 256-bit AES SSL encryption - even more secure than what bank websites use today. Furthermore, with remote repair you can watch everything that is being done on your machine as it happens. You have a front-row seat to the repair process. Compare that to shop repairs, where you can’t see anything!

Remote computer repair: An ideal solution for expats
Remote computer is gaining ground fast as the preferred method for resolving computer issues, for both businesses and home users. Quality repairs can now be made without burning up costly fuel, without polluting the atmosphere, and without paying for the unproductive time during which the engineer is in transit. For expats, remote computer repair is even more attractive, as it allows residents, often living in non-English-speaking countries, to obtain high-quality, convenient service, in their native English. With remote computer repair, the language problem simply disappears.